Refund Policy
We want every customer to feel confident in their purchase, and we strive to provide a clear and fair refund process. All transactions made through this website are eligible for a refund within 30 days from the date of purchase, provided the return meets the conditions outlined below.
To qualify for a refund, the product must be unopened, unused, and in its original packaging, including all accessories, manuals, and components. Products that have been opened, used, damaged, or altered in any way are not eligible for a refund. Additionally, refunds cannot be issued for discontinued or clearance items, as these products are no longer supported or restocked.
All returns must be inspected before a refund is processed. Once we receive the returned item and verify its condition, we will issue the refund to the original method of payment. Please allow additional time for your bank or payment provider to release the funds, as processing times may vary.
Customers are responsible for any return shipping costs unless the return is the result of an error on our part, such as receiving the wrong product or a defective unit upon arrival. We recommend using a trackable shipping method when sending returns, as we cannot issue refunds for items that are lost in transit.
If you have questions about your eligibility for a refund, need assistance with a return, or wish to start the process, please contact us using the "Contact Us" form below. Our team is here to help and will provide instructions on how to proceed with your return.
